IMEI code, PIN, PUK, remotely deleting your data from a friend’s phone or a PC… Here’s our stress-free guide to handling a lost smartphone or tablet. IF YOUR MOBILE DEVICE WAS ISSUED BY YOUR COMPANY If you are also allowed to use it for personal calls, including during your holidays, contact the relevant department within your organisation and find out about: Roaming charges (so you don’t run up astronomical phone bills for your company while you’re away). Roaming charges won’t be completely abolished until June 2017, although they’ll be limited from mid-2016. Security procedures in the event of loss or theft What do you if your SIM card is blocked. If you use your device for both business and personal purposes and handle the contract yourself, the information below will be useful. THE IMEI CODE: TO BLOCK A LOST OR STOLEN HANDSET This is a 15 or 17-digit number that is unique to each phone. You will need to give this number to your telecom provider so they...
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